Returns & Refund Policy

At Safeway Containers LLC, we are committed to providing our customers with top-quality products and exceptional service. If you are not fully satisfied with your purchase, we offer a clear and simple return and refund policy to ensure peace of mind.

Return Eligibility

  • Unused Condition: Products must be unused, in their original packaging, and in the same condition as received.

  • Return Period: You must initiate the return process within 7 days from the date of delivery.


Return Process

  1. Contact Us: To request a return, email us at Sales@safewaycontainersllc.com with the subject line “Return Request.” Please include your order number, the item(s) you wish to return, and a brief explanation of the reason for return.

  2. Approval: Our customer support team will review your request and respond within 7–14 business days with instructions if your return is approved.

  3. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure safe return delivery.


Refunds

  • Refund Processing: Once we receive and inspect your returned item, we will notify you of the status of your refund.

  • Refund Amount: Refunds cover the cost of the returned item(s), minus original shipping charges and any applicable restocking fees (communicated during the process).

  • Refund Method: Refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.


Non-Returnable Items

The following items cannot be returned:

  • Customized or personalized products

  • Items that have been used, damaged, or not in original condition

  • Items returned after the 7-day return period


Damaged or Defective Items

If you receive a damaged or defective item, please contact us at Sales@safewaycontainersllc.com within 7 days of delivery. We will work with you to arrange a replacement or refund.

Contact Us

If you need assistance with a return or refund, our support team is here to help:

Sales: Sales@safewaycontainersllc.com
Phone: +1 (512) 534-4268


Policy Updates

This Return and Refund Policy is effective as of the date of receipt. Safeway Containers LLC reserves the right to update or modify this policy at any time. For the latest version, please refer to our website.